SRS Travels — luggage bag damaged

 
1 Review
 SandyShweta on May 18, 2018
I am extremely upset with the travel experience. My vip luggage bag got completely damaged (Torn) while on journey from ankola to mysore. Also, all my clothes inside my others bags also got completed wet due to rain water inside the luggage compartment. I have shown the baggage to the driver too.
This new vip bag costing rs. 12, 100, was recently purchased on 5-feb-2018 & i had used this for the first time on travel.
.
— requesting a refund of rs. 12, 100 —
Journey date: 17-may-2018
Cost of baggage: rs. 12, 100
Boarding point: ankola (Landmark: hotel surya)
Dropping point: gandhi squre, srs travels, 5:30 am
Departure time: 6:25 pm
Seat no: 11 l, 12 l, 7 u (3 seats)
Ticket no. : 23357905
Coach type: 2+1 non-ac sleeper / seater / non-video 35seats
Total ticket fare: rs. 2, 250 (For 3 seats)
Ankola srs office ph.#: [protected]
Mysore srs office ph.#: [protected] /[protected] /13

Complaint Status


[May 18, 2018] SRS Travels customer support has been notified about the posted complaint.
Updated by SandyShweta, May 20, 2018
Attaching the pics of damaged bags FYI for a clearer picture..

luggage bag damaged
luggage bag damaged
luggage bag damaged
luggage bag damaged
luggage bag damaged
luggage bag damaged
luggage bag damaged
luggage bag damaged
luggage bag damaged
luggage bag damaged
luggage bag damaged
luggage bag damaged
luggage bag damaged
luggage bag damaged
luggage bag damaged
luggage bag damaged
luggage bag damaged
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    SRS Travels, #12, First Floor Ujala Avenue, Narol Sarkhej Road, Ahmedabad, Gujarat, India - 380055
    SRS Travels - luggage bag damaged