SRS Travels — my ticket full refund

Address:	Bangalore, Karnataka
Website:	www.srstravels.net

Hello,

I was about to travel from ahmedabad to bangalore through srs travels on 4th sep, 2 pm volvo bus. My pnr is 19380668.

However, the bus was cancelled by the srs facilities. I received this information through one of their executives named mr imtiyaz (Ahmedabad office) ([protected]). He informed me about it and told me to cancel the ticket to get the full refund. He gave me this information after consulting with their head branch. However, when i cancelled the ticket it showed only 50% of the refund.

I complained about this to their head office and in reply ms/mrs puja (Srs employee - bangalore branch - [protected]) gave me a consent that i will be refunded the full amount of 1512 inr.

So far, i haven't received any amount in my bank account and hence i am complaining about that. Two of the srs employees have confirmed me for the full refund and yet nothing has taken place. I expect you to return the money to my bank account on immediate basis.

Regards,
Jay joshi
[protected]