SRS Travels — no proper response from call center services

Address:	583268
Website:	www.srsbooking.com/m/index.html#/nav/n4/home

I have requested to change my boarding point and no one is responding properly and I missed my bus today even if I spoke with care they are giving solution go to consumer or chase the bus...
Contact person name guru, and
redBus mTicket
Please present this mTicket at the time of boarding.
Route: Karatagi to Udupi
Ticket No: TM4M24110633
Passenger Name: manjunath
PNR: TS[protected]LIGR/22400240/Raichur-Manglore Non A/C Sleeper
Travels: SRS Travels
Departure: 06:30 PM Mar 21, 2018
Seat Numbers: 12U
Boarding point: Karatagi
Landmark: opp:-Jawali Petrol Bunk
Address: Somalapur Complex; R.G.Road, Karatagi
Boarding point contact: [protected]
SRS Travels Customer Care: [protected]
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Directions to boarding point:http://s.redbus.com/mjnflbz
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redBus Helpline:[protected] T&C apply