SRS Travels — partiality and harassing for online booking esp single ladies

Address:	Shimoga, Karnataka, 577432
Website:	SRS TRAVELS

Booked bus from thirthahalli to Bangalore on 17th may 2018, bus agency who look after for bus pick up is doing partiality for the people who is doing booking through online.
He ([protected] )is forcing me to book though agency. And irritate during pickup time of bus..this is happening from last 7 month .and since I dint booked from him.. he called me after bus departure from thirthahalli.. and also harassment for single ladies.. and since because of that I had to go alone to bus where it stopped after 10km away from city.. it s difficult to the ladies to reach that place at night 10.30. this feels so irresponsible from the agency without checking the passenger in bus. And not tried to call. after bus departure that agency people informing us that bus left.. .And bus driver also harrassing that by telling lie that my phone is unreachable at that moment.. being in city how mobile network may get unreachable at that moment.. it is so disgusting moment ..
My concern is why agency ppl has to force ppl to book through them.. it's person wish/choice. Since they know very well that i will be travelling alone in this bus they purposefully did this incident ..
If People books through agency they will be waiting more than half and hr. But they are not caring the people who books through online
I would like to take proper action regarding this on them.

During journey from bangalore to thirthahalli I never face this issue.. and no body comes and ask us to book bus through agency.. why they are harrassing single ladies????

Please take action for the same...

Bellow attachment sent you screen shot the time which they tried to call.. by that time bus went 7km away from station.