SRS Travels — pick up bus driver fully drunk and smoking inside the bus

Address:

Bangalore, Karnataka, 560036

Today, 2nd aug 2017, i was waitinf gor my 9.15pm pick up bus at kr puram srs travels shop. Ka01 af 753 was the pick up bus and kr puram pick up bus driver was initially late by 15 mins to pick up and on the way he stopped at gandhi nagar to give away the parcels. We all had to wait for 15 minutes until they find the guy whom to deliver the packages. That moment i got a call from srs saying bus is waiting for me and i went to give the phone to driver. That was the moment i got to know he was drunk. While driving he was on a call talking to somebody not to buy drinks for him. But something most irritated was, while he stopped at gandhi nagar, he was smoking inside the bus and we all had problems with it. Request you to please look into this matter seriously. Driver being drunk and even smoking inside the bus. What level of proffessionalism and culture these guys are having and sorry to say its been entertained by some people. I hope you will take right action on this regars