SRS Travels — rash driving because bus left the source station late

Address:Anand rao Circle, Bangalore, Karnataka

Hello,

Bus number ka 42 9560 was suppose to depart at 10 pm but left at 11 pm. Right from the beginning both the drivers were driving very fast and rash to compensate the time. At 4.30 the driver ramped the vehicle into a truck and we almost survived a rollover.

When called to the helpline number, they didn't respond well and stopped speaking after a while.

The driver says that he didn't sleep for more than 24 hrs and he was forced to go for this trip and he was traveling to this route first time as this was an extra bus left.

Is this how srs travels risks everyone's life??
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SRS Travels customer support has been notified about the posted complaint.
Mar 26, 2019
Updated by Eric Monteiro
I need a full refund as our lives were risked because of your carelessness and we had to miss our office as we reached at 12 PM
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