Dear sir/ mam
I was booked my ticket from ahmednagar to banglore on 29 July 2023.I was waiting for bus from 5:30pm itself in kotla bus stand, Raj chambers on 4-8-2023.The bus driver or conductor no one called me on the whole day.I was trying to call all the customer care number and the numbers which was there on the ticket which sent through what's app but no use . customer care was said it will come in 10 to o 15 minutes and the driver will call me .atlast I called to shridi departure location of bus they gave driver number and driver said he called me 10 times and I didn't picked the call which was completely wrong allegation.i didn't got any call from to driver.the real truth is he forgotten to call me and telling lies to cover the real truth.As a women I waited from 5:30 to 9:30 trying to call all the numbers which I have.I got the text MSG of which I will share with screenshot at 10:09pm . What ever the messages sent by the travels I tried all the numbers who have no information about bus.i was completely frustrated and unsatisfied with your service of travels.
My reason to go to Bangalore is to write exam of competitive exam.As a lady I can't take immediate alternative traveling to reach the destination.i completely depend on your travel and plan but due to the negligence of the service, customer care and I didn't got any text message details of driver, I didn't get any call from driver .it all happened and reflects on my future.i sincerely need explanation and refund of this careless mistake of Abhi bus service and staff.
Revert back as early as possible or else I will complaint through legally RTO.
AbhiBus.com Journey Update:
Dear Customer,
As per your request, sending you the required information related to your journey.
Bus Partner: *SRS Travels and Logistics Private Limited*
Service No: Nashik-Shirdi-Bng A-c Slp
AbhiBus Booking ID: *AV[protected]*
Bus Partner PNR: TS[protected]LPPS
Journey Date: *[protected]*
Departure Time: *05:30 PM*
*Journey Information:*[protected] [protected]
Team AbhiBus.
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