SRS Travels — refund of bus booking amount

SRS Travels — refund of bus booking amount

S sandp1224 from Mumbai, Maharashtra

Booked bengaluru to hyderabd ac semi seater bus ticket on 21st october. Worst experince with the traveller. My pick up point was madiwala, bangalore and it dropped me to race course to get the bus. 3hrs i was waiting there, almost 1'o clock night i got the bus. I was supposed to reach gachibowli, hyderabad around 7:30 and i am reaching there by 12'0 clock afternoon. Do hell with your service. I paid 1700 to reach on time to attend the office. I missed my meeting, important works just because of your worst service. I wasted 4hours and a full day. I need the full booking amount. Was this information helpful? No (0) Yes (0)
SRS Travels customer support has been notified about the posted complaint.
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Comments

Chitarsen

from Bengaluru, Karnataka

I booked ticket on line and got through my mail.address.The invoice No 18881810, SAC Code 996422 and seat No 32 on dt 13/10/18.While journey date was come at boarding point the ticket was not permitted by Conductor and Driver on 15 Oct 2018. They took me 2 km distance and forcefully dropped out me. They were also misbehave and manhandled with me.

Chitarsen's reply, Oct 16, 2018

it is impossible the ticket invoice has sent to on my mail with confirmation. I could'n understand the name of Rama chandra singh is a male or female. I requested to both driver and conductor and also shown to my I CARD of army but there behavior was cruel. They also told me you make your clarification with online but get down from bus. .So I thought myself it is batter with out argument leave the bus. I took bus from KR Puram to my house which was 27 KM.
I spent money Rs 1680 for journey if i am not allowed by the this guys than who is responsible for that .
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1. Bus ticket
2. Luggage token