SRS Travels — regarding inconvenience during my bus travel.

Website:www.srstravels.net

I was allotted a pick up van from kalasipalyam, bangalore to anand rao circle. I had to board bangalore sindagi bus (, bus journey details from bangalore to bijapur on 22/12/2018 are pnr: 26812506, seat no: 3, reporting time: 07:45 pm, boarding: kalasipalyam (Pickup van/bus), service no: bng-sindagi non a/c slp/seater (B, lore-bijapur-sindagi sleeper), bus no: py-01 cm -4532 and helpline no:[protected]
So i was there at the boarding point at kalasipalyam at sharp 8. But the pick up van delayed by 45 minutes. Thus i missed my main bus. Then the bus operator asked me to go in another bus, i had to sit beside the driver and travel for 3 hours till i got my seat. This was not for the first time, earlier my friends and me have faced the same inconvenience. This is insane, my bus operator was not picking up my phone. And even the operators in the bus i was boarded to catch upon were rude. I tried calling helpline, but they didn't receive my call. Is this the kind of service u guys provide us. I need a refund of minimum 50% for the inconvenience caused to me. And of course i m never gonna travel by srs again, and will rate the same everywhere online in case u do not refund.

Was this information helpful?
No (0)
Yes (0)
SRS Travels customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    SRS Travels
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    8%
    Complaints
    772
    Pending
    0
    Resolved
    60
    SRS Travels Phone
    +91 80 2670 4272
    +91 80 2680 1616
    +91 80 2670 1807
    SRS Travels Address
    SRS Travels, #12, First Floor Ujala Avenue, Narol Sarkhej Road, Ahmedabad, Gujarat, India - 380055
    View all SRS Travels contact information