SRS Travels — Regionalism and rude behaviour during journey

Address:	560037
Website:	SRS Travels Bangalore

Hi,
I am pankaj chauhan, travelled rameswaram via srs travels bus ka-42-9558, to and fro both journey with same bus .Overall journey experience is quite good about timing etc but i need to highlight below two points which we have faced during journey. From bangalore to rameswaram no issues from my end but journey from rameswaram to bangalore is pathetic!!!. I am frequently travelling with srs travels bus but faced below issues only once.
1)i made a request to switch on the charging point to a driver since bus boarding started from rameswaram but unfortunately the same has not been done till we have reached to the dinner stop on the way. Why srs is claiming for all the available services like charging point etc if you are not allowing us to use the same???
2)second point is like i dont have any words to explain this time i travelled with my parents. The bus driver stopped for the dinner at pre decided point .The bus helper/cleaner call us in tamil language even we were not from tamil background we understand something and got down to had our dinner but as soon as we got down from bus the pathetic driver helper all are yelling at us in tamil . I am able to understand only two things why you are late etc??. Yelling at us like we are travelling without any cost.
For the sake of time saving of others i told hotel waiter to parcel the rice and got sit inside without a single word being spoken.
Srs travels what is your expectations from customer?
Is it compulsory to learn language known bt driver while travelling via your bus.
I dont need any action but atleast u can ask driver, helper .Why they are behaving like this to any customer.
If i am not with my parent's i will beat driver and helper untill my last breath!!!
Dont behave with this behaviour if someone travelling with parents!!@
Regards
Pankaj chauhan