SRS Travels — Rowdisam in srs gulbarga shop by workers

Address:

Gulbarga, Karnataka

i was travelling from bangalore to gulbarga.i had a luggage so filled the form and paid fees for the luggage.when i reached my destination gulbarga(karnataka), as soon as srs workers unloaded my luggage they started asking money for that(50rps), this is not fair i paid the fees for those luggage in srs office, these cheap workers started behaving rashly, i complained shop manager regarding this, but he is least bothered about this.please tell them to stop this rowdisam otherwise i will go to consumer station.remove those workers .
when i refused to give money, they behaved like a rowdies and they didnt allowed me to take my bags.
please go through this problem
and solve this, orherwise you will loose customers.