SRS Travels — rude behaviour of srs bus staff

A preposterous behaviour of srs travellers. Trip hyderabad to bangalore.
Date of journey :4th nov 2019, 9.30pm
Bus number :py 01 cp 7985

I requested the buss staff to leave the cabin light (Led) on, so that i could read. I verified with him that the cabin light was optional. I. E. No one else would get disturbed because of the light. Only the driver have control over the lights. He started rambling and yelling out loud that no one wants to use the light, i insisted that i wanted to. He started speaking to me in foul language, even though i was just requesting, nothing more.

I then called the srs helpline and no one responded. Don't even know if the srs team would care to do anything about it.