SRS Travels — rude behaviour of srs travels driver

Address:

500090

I boarded Hyderabad to Vishakapatnam bus on 08th Jan 2019 where I need to get down at Tadepalligudem. I asked bus driver to let me know of what time we generally reach my destination as I need to confirm my relative to come in picking me accordingly, but he refused to say as the bus was waiting for one passenger to get boarded and he has shown that anger by shouting at me. I called up customer care multiple times with no proper response and they are reckless of this. Not sure whether SRS travels have trained drivers, customers care support persons. I may not use this travels for future trips which is bad experience which I never faced in my past trips with other travels.