SRS Travels — rude behaviour & worst service

Address: 560043

The so called govt recognized travels is cheating the govt. They doesn't even renew their permit to transit inter-state & urge passengers to shuffle the bus in the midnight on the border highway. Adding to the burden, they do not even offer a helping hand in shifting the luggage. Moreover they never allow their passengers to keep the luggage in the dicky, so they can load heavy goods & make double money - no matter the passengers have to struggle badly with luggage on the seat limiting their space & have a uncomfortable journey besides they charge a premium fare. Buses are very poorly maintained & they charge too high for no amenities. Recently i booked their service from munnar-bangalore - their fare for non-ac sleeper bus was inr 2049 with no amenities like bedrolls, useless charging points & reading lights. And they made us shuffle the bus at tamilnadu border at midnight 2pm. When the passengers asked help to transfer the luggage, they behaved so rude and we were told that the bus fare is not inclusive of the luggage transfers. Very rude behaviour to passengers.