SRS Travels — Srs travel bus is not a bus and its lorry /truck

Address:	Bangalore, Karnataka, 560100
Website:	www.srsbooking.com

I traveled from surandai to bangalore on 05/09/2016. Usually i get down before electronic city stop and i requested to stop the bus, driver said bus will not stop and it will stop only electronic city, madivala and kalasipalya. Last 10 years, i was using kpn and other bus services, they were friendly.

I was with my family with 2 kids, early morning, srs bus driver is not accepting to stop the bus. I asked the reason, driver told we have more luggage (Around a lorry capacity luggage), i need to reach the destination kalasipalya before sunrise, otherwise rto will catch us.

Why srs bus service including with lorry /truck service? Is this safe for people?
Also i noticed, huge cabin noise due to overload and not able to sleep properly.