SRS Travels — Tickets confirmation

Address:	Bangalore, Karnataka, 560002
Website:	www.srstravels.com

I had booked tickets from bangalore to coonoor for 1st dec. The tickets confirmation doesn't come till the last minute and at 6.33p. M i get message telling ticket is confirmed, like 3 hours before the bus, how on earth am i to get the refund on cancellation as per your terms. Dont you people have some sense? I request refund for my loss. No matter whomsoever i called in srs travels they told me its not my problem. Kudos to the response.