SRS Travels — unfit and worst bus service

Address:Thanjavur, Tamil Nadu
Website:www.redbus.in, www.srstravels.com

My mother was travelling from tanjore to hosur.in red bus when i booked a ticket and when i applied filter in the portal to select seater bus, it showed sleeper and booked it thinking its sleeper,
As soon as the passenger boarded the bus they are giving seat 17/18 upper birth, how can a 45 year old sick woman climb upper birth and finally she was given 7 lower, but actually i booked for seat no 2,
If somebody is reading this please take an action immediatly.

Worst service
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    SRS Travels Phone
    +91 80 2670 4272
    +91 80 2680 1616
    +91 80 2670 1807
    SRS Travels Address
    SRS Travels, #12, First Floor Ujala Avenue, Narol Sarkhej Road, Ahmedabad, Gujarat, India - 380055
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