[Resolved]  SRS Travels — Vehicle Number No,2495

Address:Hyderabad, Andhra Pradesh

Dear Sir/Madam, Subject:Complaint against Rude Driver in Sleeper Vehicle No.2495. This is bring to your kind notice that I booked a ticked from Bangalore to Hyderabad in A/c Sleeper Vehicle Number : 2495 and the date of journey is 21.06.14 at 9.45 PM from Majestic (Anand Rao Circle). As per the Schedule time, I boarded the bus and get ajdusted. As the bus is halting for a while, I got down and went to washroom after informing the driver and the controller. To my surprise, after coming from the washroom, the bus is already departed from the venue without my presence.. I just ran and saw it was moving ahead and stopped in one of the signal after 1 or 1.5 kilometer, Because of vehicle number, I am able to recognised and able to catch the bus after running behind the bus, otherwise I would my miss the bus. The driver and the assistant are very rude and they are fighting with me even the mistake is from their end. I request you to kindly look into the matter personally and make sure such type of incident should not repeat by any driver to any of the customer in future days. Hope action will be taken immediately. Regards, Ref No, PNR No. 6573810
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
SRS Travels customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    SRS Travels
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    8%
    Complaints
    772
    Pending
    0
    Resolved
    60
    SRS Travels Phone
    +91 80 2670 4272
    +91 80 2680 1616
    +91 80 2670 1807
    SRS Travels Address
    SRS Travels, #12, First Floor Ujala Avenue, Narol Sarkhej Road, Ahmedabad, Gujarat, India - 380055
    View all SRS Travels contact information