SRS Travels — verbal abuse by the staff at erode srs travels

Address:	638011
Website:	www.srstravels.net/services.php

I'm a single woman who chose to take a night bus from erode to chennai. The bus was delayed by 2 hrs. A 11pm bus arrived last 1am. The delay is still fathomable under reasonable circumstances. But mr. Vimal at the srs mettur road office started hurling insults at all the passengers who made enquires. I was verbally abused by him and was treated with an immense lack of empathy and humanity. On no grounds can such statements made by the person be justified. I personally felt greatly insulted and targeted. Not only did i feel that my safety was at stake, i also felt strongly violated. Even if customer service is not provided the passengers could have been treated on humanitarian grounds.