SRS Travels — wrong information, rude behaviour, unclear baggage policy

vishal modha

from Karwar, Karnataka

Address:

Bangalore, Karnataka, 560068

I am travelling from bangalore to ahmedabad right now... My ticket no is - tk9c84228683... Boarding point was srs office at madiwala... I reached the point in time with all my luggage.. Now the bus came on the opposite side of the road... So i was forced to transfer all my luggage acroos the road which is hosur road, near silk board... This is very busy road... So basically i have risked my life because of wrong information given by the agency itself.. I confirmed twice at the office that "weather bus will come here?" and i was told that "yes bus will come here"... They must guide the passenger properly and shud mention correct luggage policy in the m-ticket... Nobody will travel this much long distance without luggage... Thank you...

Was this information helpful?

No (0)

Yes (0)

SRS Travels customer support has been notified about the posted complaint.

Related SRS Travels reviews

View all 769 SRS Travels Reviews

Comments

Prajakta Thakur

from Panaji, Goa

I was traveling from Bangalore to panvel..
It was supposed to reach by 1.00, but it was delayed by 4.30 hours...
Never take this travels if you want to reach in time...
If you want comfort zone, it is good, but too bad in punctuality..
SRS team need too work on punctuality, then your tarvels will be the best..

Aravind Pavani

from Khammam, Telangana

No proper response from people at SRS Hyderabad Lakdikapool branch...All people are frustrated with this delay...When you run a service maintain punctuality...Punctuality is the way of good business...I won't prefer SRS in future...