26th July i tried to contact ST couier customer complaint handling Executive i tired with [protected], a lady attended and without allowing me to talk she directly told need tracking no and she cuts call...again am trying to reach her she refuses to attend. this is one incident another, actually 23rd july saraswathy customer got a call from thiruverumbur office stating courier reached come and collect the parcel, because she cannot go from her house till there she asks the person to deliver at home, till today no one turned up.
Secondly again i tried contacting thiruverumbur branch person in [protected] she told we cannot deliver to 620016 this pincode, i asked her in that case while get parcel booked should have denied taking in rather asking customer to come and collect from the place.If young people means ok we can go there and collect.But Saraswathy she is 71 yrs old women staying alone in her home, how come she can go and collect.
On asking this she told u should complaint in HO
So am registering complaint against ST Courier services as well staffs who handled by calls. Was this information helpful? | 
Post your Comment