St Courier — Awb [protected] refund not paid and require demurrages

Address:

Karumathampatti, Coimbatore

Hi,
I gave my important parcel to ST Courier on 4/6/22 wide AWB [protected] from Karumthampatti to Goregaon (E), Mumbai. (Please note on 4/6/22 he took Rs.120/-.
I was chasing their team in Karumthampatti, Avinashi and Chennai. There tracking was showing it is forwarded to Blue dart from 6/6/22 to 16/6/22 it is showing same message. After 7/6/22 Karumthampatti guy stopped to picking my phone, then I was chasing Avinashi they told to call Chennai your parcel will be deliver next day.
After several days Chennai people took my complaint after 5 days they are saying my address is not visible. You can see in the attachment address is fully visible. But they were just lying to me.
After so many calls to Avinashi and Chennai people, 13-14 days they gave me my parcel.
When I asked about refund they refused to give me refund. Because of there negligence I got so much delay in my work.
They should learn from my case that how much lose I suffered from them. And they just give lie promises whenever I use to call and visit their shop.