[Resolved]  St Courier — Ayapakkam ST Courier has Stolen my parcel

We have couriered a gift parcel to Gangadharam residing in Thalambur on 16/06/2020, But still the receipient has not received the parcel from ST courier.

Consignment Number: [protected]
Couriered By : Latha
Branch: AYAPAKKAM, Chennai.
Courier To: Gangadhar

Whenever I(Latha)/Gangadhar calls the customer service[protected] they said they don't have any tracking for the above mentioned Consignment number.

Whenever i call to that courier (Hari Srinivas - [protected]) they are saying today the parcel will be dispatched. Sometimes they are not attending/responding to my calls or blocking my number.

We have sent multiple emails to ST courier helpdesk but no response at all.

We have also reached out to Ayapakkam sales manager Saravanan: 99529 58369 and he says “Sorry the courier is lost”.

We have told him to send the parcel or let me know the solution. He said he will check with Agency and get back and still there is no response.

Regards,
Latha