St Courier — booked diwali gift to customer in chengalpattu, still used, now they say no service

Address:Chennai, Tamil Nadu, 600001

Totally unprofessional service booked the shipment without knowing there is no service and surprisingly they have no service to chengalpattu? Booked diwali sweets for a customer on 2.11.18, wb [protected], still undelivered, now they say they do not have service, if so why did you book and take money? Are your booking staff #? Royal corporation [protected]
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I ordered a item on 31/10/2018 (Consignment No:[protected]) to Chennai from Coimbatore. But, My item didn't reach the destination till now. where is my ordered item..i expect quick & Proper response quickly.

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