St Courier — consignment not delivered and no proper support from bangalore hub

Consignment no#[protected] sent from thodupuzha, kerala on 03rd mar 2018 still not delivered.

No proper support from bangalore hub. The executive from bangalore hub wanted us to contact cochin and track the parcel. Executive not ready to take additional initiative to call up cochin hub and check the delay.

Customer service : below average
Shipment service : below average