St Courier — consignment not reached

Address:

Sunguvarchatram, Kanchipuram, Tamil Nadu, 602106

We have got tracking status that our courier is out for delivery on 27/12/2019 in sriperumbudur, but today 28/12/2019 still courier not received. Status still not updated showing the same detail. When i called the sriperumbudur hub and contact person, he saying courier is handed over yesterday but still we did not received. When we again check the status it shows that out for delivery on 28/12/2019. Very bad and worst service.