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St Courier — courier not moving from chennai hub

Please be noted that my courier with waybill number a9235212 from bahrain to gurgaon has not moved from chennai port since 10 days now. It was supposed to be delivered within 7 days and your cargo people just make excuses.
If this doesn't get moved or delivered i shall be forced to take this complaint further at a different level. An early response and delivery will be appreciated.
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Comments

Ma tracking num: [protected]
Ths parcel send it from vennandur to jaipur..
More than 7days overed..still now no updation in ur side...also am Enquiried with ma customer..they also not get...wts ths ...how mnay days we wait ...plz help me...

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