St Courier — Courier(tracking no-[protected])ent on 05/09/2022 still reach

A courier has been sent from Tamil nadu to Mumbai on 05/09/2022.tracking no of the courier is [protected].I came to know that courier reached Mumbai on 06/09/2022 but it is not yet despatched at the address.From the tracking number I got a mobile number of the responsible person called ashraf khan([protected]).whenever I call him he speaks rudely and says call me afterwards I am busy.the guy speaks as if he gives free service for me. Today is 16/09/2022 and the courier is lying idle with him for ten days and still not despatched.There were some food products in the courier, all would have been spoiled by now because of your delay.I didn't expect such a worst service from ST couriers. I would never have any relationship with your courier neither I will reccomend to anyone.when other courier companies deliver things in 2 to 3 days your company is unable to deliver even after ten days.