Hi
i am a resident in melmaruvathur, booked an order from trichy on 5th jan 2023, they sent the package on the same day 5th jan 2023. it has reached our place on 6th jan 2023. and out for delivery.
your members called for it the next day 07.01.2023, its kind of acceptable. but whenever any parcel comes through your courier service, most of the time, people here ask us whether we are coming to get our own parcel.
also even after conveying we couldn't they hadn't brought us the package. when we ask about it later in the evening they blame us saying, that's why we asked you to come and get the parcel.
its unfair to blame your customers to come and get the parcel.
on 08.01.2023 i called again in the morning, and they say the same excuse and blame us for not coming to get the parcel.
your team says there is temple crowd as excuse. there is a special way(mahatma gandhi road) near the temple to medical hospital in melmaruvathur that crosses our area where buses and ambulances are in mobile.
your team in this area is always delaying to deliver the package and not giving customers their respect. no couriers other than st courier have asked us to come and get the package. your services do that more often.
i have attached the image of my shipment status which is still in transit.
please look to the concern and make any remedies.
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