Courier was supposed to be delivered the next day. Delivery location is within the same district. However their delivery executive denied to deliver it door step and asked us to pick it up in the office which is 4 kms away from my place. So asked to return it hence we were out of station. Next day we called and requested to send the item back as we are in town and want the item on urgent need.
Hub office returned it to my place near by office on Friday confirming me that item will be delivered to me on Saturday. But Saturday it was not delivered and I’ve been calling the hub office and other person who booked my item back to back but they are not at all responding and sharing me the update of where my parcel is.
And Sunday all the contact number are out of service.
Such a worst and damn careless service. You don’t even care to understand the customers urgent need. I would have gone and get this item directly rather believing this courier.
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