St Courier — irresponsible service have ever seen

Address:

600061

We have to receive a courier from muthupettai to chennai. The product that has been couriered was 5kgs. When we got the delivered product there was only 3 kg and that too it was in a bad state. The seal was opened and was repacked using stapler pins again. Out of 3 boxed that has to be delivered, one box left missed. Only 2 boxes we received.

Can you please let know why do you run such an irresponsible courier service when you cant deliver the products properly. All the money paid goes in vain.
We need our amount back for this irresponsible service else we are ready to escalate to higher level.