St Courier — Lack of deliver, Negligence

Address:

Anthiyur ( 638501)

My self Dr. kalai from Anthiyur, erode (D T.[protected]. I Have received an important courier from Mumbai. The courier agent in Anthiyur is not delivering and if we call them also, they are speaking with arrogance. Now they are neglecting the cals also. It's been 3 days the courier has reached the Anthiyur office but refusing to deliver or respond yo cals.

It's not the first time, previous time they had delivered a important courier after 7 days, that too reaching office multiple time. They are interested in only collecting courier and not delivering.

They are asking for petrol charges for delivering the courier.

Does ST courier asks delivery charges ?