St Courier — My parcel was damaged while delivery

Address:

620014

I k.diwahar sent a courier on (12/02/2016) to cuddlore my consignment number [protected]
at ST courier thillai nagar trichy, while placing the courier at courier office they told me that it will not be safe when transporting at normal courier, (normal courier charges rs.40), so send this parcel via ST courier priority services this charges rs.150, they told me this is the safest way to transport hand carry(priority courier) of the parcel so there is no chance of damage, then only i proceed to send the courier, but today(13/02/2016) the parcel which is damaged while opening in front of the ST courier delivery man, then the delivery man told contact trichy branch, then i contact to trichy branch they are irresponsible, they are not answering me properly,