St Courier — Non delivery of Courier AWB No, [protected] & Compliant No. AC123887

Address:

Bangalore, Karnataka

Hi, My uncle sent me a courier from Monday Market (Nagercoil) to Bangalore on 21/03/2015. The courier came to bangal ore on 22/03/2015 and it was out for delivery on the following date (23/03/2015) as per the website but I didn't receive the same. The status showed the same the next date as well (24/03/2015), i called the numbers given in the website but none was fuctioning/reachable so I called the chennai number and raised a compliant (AC123887). I asked for the status multiple times and finally I got an answer that the vehicle had broken down so will send it the following day. On 25/03/2015 I got a message on the complaint that it is out for delivery and I received a call around 1:30 that we are coming to delivery the same, i informed them come before 2:00 since I need to go to office. They came near my house around 2:20 and called me again, I told them I have left for office so please delivery it tomorrow, they didn't say anything but when I called the chennai no. on 26th March 2015 to again check the status they said that I declined to receive the courier and it has been sent to Chennai. I asked them why, there is no clear answer and I asked for the charges back buy I was told to check in Nagercoil. My uncle checked in Nagercoil they said they will not give the charges back until it is back and they courier is in bangalore Regards, -Balamurali