St Courier — Non delivery of [protected]@ factory

Address:

Sunpharmaceutical industries limited, Sathammai Village, Madhuranthagam Taluk, Chengalpattu District, Tamil Nadu 603303

I Am Manager Hr from Sun Pharma, located at Sathammai Village, Karunkuzhi Post, Madhuranthagam Taluk, Chengalpattu District.

Recently we are not getting delivery from ST courier. They call from office (madhuranthagam or chengalpattu) saying that we do not have service and ask us to collect the courier. When done initially it becomes practice.

I just wanted to know if there is no delivery, then why the courier is picked up? Or is it the game played by the courier office to save their money? It creates bad customer experience