St Courier — non delivery of courier in time

Address:

60002

I booked one courier through your courier on 28.08.2017. To b. Gunasundari, 1/30, north street, kattaneri village, samugarangapuram, tirunelveli-627112. But courier not received at time. At the time of booking in ashok nagar branch there are told the above mentioned address in service area like that told. After 12 days the article was returned to me for the reason of no service for the above mentioned address. The courier contains of valuable document. It will not reach at the mean time. After i enquired that ashok nagar branch there are enquired through system 627112 is in service area like that told. The consignment no is [protected]. But ashok nagar branch courier person contact to head office and valliyur but no reasonable response will come. It is very poor and bad service for me. How is responciple for this things. Please refund my amount also give me the compasance for me.
M. Sureshraj
20/8, 3rd street
Ottagapalayam
Vadapalani
Chennai 600026
Ph.[protected]