St Courier — Not delivered to the address

Address:

2/90 north street 19kottur kurungulam post thiruvarur district 609608

CONSIGNMENT NUMBER - [protected]

Hi I have got some parcel from ST COURIER they supposed to deliver to my home address instead they have asked us to collect from kollapuram office. But when I track my parcel online it shows parcel was delivered which is they have not done. Please take action against them we have also requested them to give it to home address they have straight away refused.