St Courier — Not delivering consignment at the door, on time and not responding to the consumer.

Mukesh Shree

from Dharmapuri, Tamil Nadu

Sep 28, 2021

Address:

KS ASSOCIATES(ST FRANCH COURIER), KUMARASAMIPETTAI, DHARMAPURI

My friend have couriered me an important consignment which i was expected to have on 26th September and the expected delivery was 26th september but it was lately received to the branch office. I got a call from the courier office on 27th september afternoon that the consignment was received at the branch office. I was asked to get the consigment at the branch office but i refused to do so as it was their responsibilty to deliver me at the door. I was then said that it would be delivered by evening to the address and it was not done so. Later i called the branch office and enquired about it and i was said that the courier boys have done the job for today and mine will be delivered by 8 am on the next day. I was waiting till the next day morning untill which i was not delivered the consignment. Then i myself went to the branch office at 9, which was not open by then, i called the manager and asked about the consingment for which he said it would be delivered in 10 mins but until then the office was not at all opened and later when i tried calling the manager, the number was switched off i was still waiting out till 10 am.

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Sep 28, 2021

Updated by Mukesh Shree My friend have couriered me an important consignment which i was expected to have on 26th September and the expected delivery was 26th september but it was lately received to the branch office. I got a call from the courier office on 27th september afternoon that the consignment was received at the branch office. I was asked to get the consigment at the branch office but i refused to do so as it was their responsibilty to deliver me at the door. I was then said that it would be delivered by evening to the address and it was not done so. Later i called the branch office and enquired about it and i was said that the courier boys have done the job for today and mine will be delivered by 8 am on the next day. I was waiting till the next day morning untill which i was not delivered the consignment. Then i myself went to the branch office at 9, which was not open by then, i called the manager and asked about the consingment for which he said it would be delivered in 10 mins but until then the office was not at all opened and later when i tried calling the manager, the number was switched off i was still waiting out till 10 am.