St Courier — Package not delivered (2weeks!)

Address:

main Road, opp. Taxi Stand, Perambra, Kerala 673525, India

I'm writing here after calling and talking to the local office in Perambra([protected]), kerala and putting up with their excuses for more than 10 days.
Package of consignment no: [protected], was sent from tamilnadu (636112) to Calicut(673323), on sept. 11. they called later to inform package is at perambra(23 kms away) and they'll deliver later but haven't delivered until now. when I called to enquire 2 days ago, they told me to search in google for main office number and tell them to send delivery van to their office. I was desperate enough so I did what they said, yet no avail of package.
I'm a medical student and I choose ST courier over ther options only because I needed these books fast within 3 days for my lectures. This has caused a huge inconvenience to my studies.
My house is close to highway and with the landmarks I've provided, they wouldn't have any difficulty to find this place -so any excuses related shows only irresponsibility. Please check why this has happened and recruit reliable staffs who are responsible at their work.

if no one to deliver this package, please send it to me via India post or any other method, since it's urgent.