St Courier — parcel missing, want parcel amount

Address:

Coimbatore, peelamedu st courier hub

My friend tried to sent a parcel to me on march 21. It struck on due to lockdown. After the lockdown i didnt received my parcel, so i asked the courier service they told that we are searching for it. After that they said your parcel was missing. I request the coimbatore st courier manager to solve this problem but he is very irresponsible in this work. I am really felt unsatisfactory with this service and my parcel amount is not provided by them. Please take necessary actions about my parcel. Otherwise i will confirmly put a case on court about this problem. So please take my complaint as a important one and please take necessary actions on coimbatore st courier manager.