St Courier — Parcel not received and booked at 23.11.2022

I have lost my patience to follow up your professionals.

My parcel was booked at 23.12.2022 with [protected] tracking id.

I tracked at December 1 and I got as delivery at sender's address. But I confirmed that parcel was not delivered there. And I reached each and every branch involved with parcel. Finally the Bangalore branch of your office told parcel is with them and the command was mistaken. They assured me to resend and will share tracking ID. But after that they didn't.. kindly look into this asap