St Courier — Pathetic Cusotmer Service

Address:

Chennai, Tamil Nadu

I was supposed to get a courier from Virudhunagar through ST Courier. It was couriered on 24th of Dec. While delivering they called my home and said that it came in a damaged condition. My mom told them not to deliver it. But the courier boy came and delivered it to the security without our knowledge. When I spoke to customer service officer(her name is Shanthi I think), she was answering irresponsibly saying since the security signed it, she can not do anything. I keep on saying that courier boy cheated us by delivering this to security. She is not at all listening. I have never seen such a pathetic service like this. I decided not to use ST Courier from here after. I would advise the same to others too.