St Courier — Product lost and refund is neglected as

Hi all pls do not prefer ST courier as it is the worst courier service ever. I have sent a courier i December . But it didnt reach the destination. They kept on saying the same stories as in transit for nearly 2 months. In February they accepted that the product is lost. Now after submitting a complaint form it is also in the same status. Note: The phone charges I made to them was 5 times more than the product which was lost by them. Please don't prefer ST courier.