St Courier — rude and irresponsible behavior

Address:

628202

My awb number is [protected]. Booked on 31.10.18 on chennai. 1st nov it reached yo madurai, after that no update. On 9th of november, it returned back to chennai. They didn't even call me once for checking. When i called the corresponding person, he talked very rudely. I asked to reforward. They again sent from chennai, 14th nov tracking update shows delivered the product. But i didn't received. I again called the corresponding person, he told delivery boy keeping the parcels in his home and updated in website as delivered. He also very rude and irresponsible. Finally my uncle went and collected in st office... Its been almost 20 days. Finally we have to collect by ourselves. Nvr ever use st courier for anything