St Courier — ST COURIER WORST SERVICE - Parcel Not Received

Address:

Chennai

Hello Madam/ Sir,

This is with regard to my complaint on the irresponsible service of an undelivered package from Chennai to Bangalore of the consignment number 061******

Such an irresponsible Service!! Its dated on 6th of June, however due to No service area they have sent back and kept the parcel with themselves for so long till today. They have informed Neither the receiver nor the sender.. What pathetic service is this? How can we trust in your service anymore?

First of all, they should have known if it comes under their service area or should have rejected it in the first itself. Another person says coz of Covid they sent back. If that's so the case why are they even running services at that time?! I myself got a call from the sender couple of weeks before and only then i got to know this mess is happening!! No information to the sender or the receiver!! Atleast they should have returned it to the sender's address back. Why have they kept it with themselves for so long? Is this even a courier service with little amount of Professionalism??!! Now he says he needs extra money if they need to send it back to bangalore. What service was done for the amount paid earlier?

Very much upset with this pathetic service! Help to courier to either receiver or the sender back. Sender is an aged person. She cant keep travelling around for ypur mistake! Act responsible pls!! What else i can say?! We ll opt for better services!!