| Address: | No 521C, Ailneni Nilayam, Ragavendhra Colony |
The courier is started from Kovilpatti by 14th sep 2021 and arrived at hyderabad by 15th sep 2021. The parcel was out for delivery by 16th morning and we got a call from delivery agent. We have clearly provided our address in the parcel itself and in call also we have told him. He said he is not having a Android phone and cannot come. We are living in tha main area in Kondapur and just the address is enough for delivery even without map. But he didn't deliver. And for 17th and 18th we didn't receive call from him, but he reported the parcel was undelivered as if he was trying to contact us. We were trying to reach customer care but no one answered the phone. We called him to his number as well he is saying the same. Even we asked his location so that we can collect. But his response was rude like he will leave that place in 10 mins and will not deliver the parcel. It is of the worst experience with ST courier. If this continues it loose good customers..by the way we didn't receive our parcel yet. Was this information helpful? | 
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