St Courier — Want to know the status [protected]

I was booked parcel on 22nd July 2021(Want to know the status [protected]) to Pollachi to Bangalore. When i tracked it is alomost near to delivery location. but suddenly it was returned due to no service location without any call to both the ends. and finally saying it was no service location. i want to understand, if that location is not in service, then why it was accepted at pollachi. When i checked with both Avinasi hub on 2nd of Aug 21 and chennai office on 6th of Aug 21, i not getting proper answer and blaiming eachother and asking to reach other end.

Very worst response from both ends and not worrying about my parcel whihc was not delivered more than 16 days as on 6th Aug 21.

Please return it to my location or delivery to the respective delivery address.

Regards
Rameshkumar C
[protected]