St Courier — Worst courier

Address:

Cuddalore, Tamil Nadu, 607003

Worst courier
Hi respected one,
One courier sent from Kovai to cuddalore on[protected]. Next day a call from cuddalore office came, they said mine address is not service area, pls come and collect . Cuddalore old town is the more popular area next to cuddalore main. I said to them " my area is deep one .. K I will come to cuddalore old town .. you will deliver it at cuddalore old town.. A person named JOHN incharge of cuddalore said violently their delivery boys already gone and boys didn't go second time .. their boys didn't respect me for second time and they simply gone to home .. then I called pondicherry head office . They said cuddalore is under villupuram so u call them. I next called to villupuram office .. a lady THENMOZHI picked and said "I will solve ur problem and contact you after checking cuddalore". But there is no response from her. I called again but she didn't pick up a call.. later an hour she called and said " your delivery within evening came ". But no delivery done on[protected].
On[protected]'o clock, I called cuddalore office.. they simply said parcel is still in office if you want, come and pick".
3 complaints.
1. We pay charge for total end to end distance right. Besides I giving a chance that I will come to main area (cuddalore OT) and pick . But they didn't. This is your fast and responsible delivery ah?
2. You don't train your incharges how to speak to customers? That person JOHN, cuddalore incharge said that his delivery boys couldn't respond for his command . Then why that unqualified person are appointed as lead in your office?
3. A parcel still remain at your office for two days .. then why we using courier.. better we don't know to go to that place and collect ah?