St Courier — Worst Delivery services

Address:

Bangalore, Karnataka

Already, I had received a day delay the parcel. Added that, at that time of delivering the courier, ST courier person words were very harsh. I have mentioned one landmark near to my home. He is asking me to come & collect in that mentioned landmark. Is this the way, treating customer? Is this customer duty to come and collect from landmark which we mentioned for ease access? I informed over phone, he is not listening what am trying to say. Am telling as am in office, he replying as ask someone to come & collect from landmark. Having no customer satisfaction….Very worst WORST WORST service..Also he shouted to my Mother-in-law when handover..TOOOO BAAD. Is he rights to shout my relatives? Beauty here is, parcels coming via post office, bluedart, professional couriers are finding my building which I mentioned. Only ST person couldn’t find it even home resides very near to landmark.NO patience to him.