Star Cj Alive — Every customer care executive asks to wait for next 7 to 10 working days

Address:

Thane, Maharashtra

My complaint dated 25th December 2013 is still not resolved. In spite of repeated calls and emails no favourable response. All the executive give same answers: "We are extermally sorry, Forwarding your complaint on priority, You get call from our side/ account department". These are typical answers. Executives don't really mean what they say. I wonder if their is a Customer Redressal System working for StarCJ. After cheating with me from last 25 days now Mr Mahendra and Mr Subrato have no promises to give so they are refusing to even attend my call. All their false promises are over, all their deadlines are over, all their commitments have failed so may be now they don't have face to confront me. They are helpless because their higher authorities are letting them down with their casual approach and inefficient and ineffective mode of operation. It seems account department are frozen or inactive or have ill intensions. Any way giving my account number. You can issue Cheque on this account. Giving this account number as all executives are promising me from last 15 days that - I will receive call from account department asking me my account number so that they can issue Cheque on the same. But no call or any satisfactory answer explaining the reason for delay. Hence giving my account number myself. All this is causing a harm to high esteemed organization like StarCJ. Hoping this email will awaken the fast asleep account department and ask them to take timely action. Regards Pravin Sonavane Mobile:[protected] / [protected] ICICI BANK ACCOUNT NUMBER: [protected]